{"id":21598,"date":"2020-04-14T15:01:47","date_gmt":"2020-04-14T20:01:47","guid":{"rendered":"https:\/\/25b4afd573.nxcli.net\/?p=21598"},"modified":"2020-09-22T18:07:44","modified_gmt":"2020-09-22T23:07:44","slug":"covid-19-update-bds-still-open-shipping-suspended-copy","status":"publish","type":"post","link":"https:\/\/blog.bds-suspension.com\/?p=21598","title":{"rendered":"COVID-19 Update: BDS Suspension | Shipping Resumes!"},"content":{"rendered":"\n<img decoding=\"async\" src=\"https:\/\/eadn-wc04-6979468.nxedge.io\/wp-content\/uploads\/2020\/04\/BDS-COVID19-01-1.jpg\" alt=\"BDS-COVID19-01\" itemprop=\"image\" title=\"BDS-COVID19-01\" onerror=\"this.style.display='none'\"\/>\n\t<p>BDS Suspension Dealers and Customers,<\/p>\n<p>As this pandemic continues to reek havoc on both the public health and safety as well as the economy of this country it is clear that every business has been affected. With that said we thank all of our dealers and customers for their continued support and patience during this difficult time. The state of Michigan has extended and expanded its Stay Home, Stay Safe order which is now in affect through the end of April. While this has forced us to take additional measures to limit staffing across every department, the silver lining here is we are still open for business and are beginning to ship product daily again.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Shipping Resumes<\/strong> \u2013 As we resume shipping orders we will still be doing so with a very limited staff. The backlogged orders have begun to be processed first in the order received up through the new orders being placed. While this will take some time to get caught up, please allow for up to 7 business days at this time for in-stock item orders to ship out. Some orders will ship the following day. It\u2019s all based on daily volume and order sizes. Obviously this will improve as we work through the backlog of orders.<\/p>\n<p><strong>Business Hours<\/strong> \u2013&nbsp; Business hours have been updated to Monday &#8211; Friday from 9am &#8211; 5pm EST. Our sales, tech support, shipping, marketing and accounting departments will be available. It should be noted that email continues to be the preferred method of communication as the majority of staff is working remotely.<\/p>\n<p><strong>Staffing <\/strong>\u2013 At this time several temporary staffing changes have been made. If your sales representative is currently not available another has already been assigned to you temporarily and will be monitoring all emails hourly. You are welcome to continue sending your emails to your regular sales rep, the emails will be forwarded to the sales rep currently handling the territory. Please see the list below of available sales staff currently available to assist.<\/p>\n<p>&nbsp;<\/p>\n<p>General Sales \u2013 <a href=\"mailto:sales-bds@ridefox.com\">sales-bds@ridefox.com<\/a><\/p>\n<p>General Tech Support \u2013 <a href=\"mailto:tech-bds@ridefox.com\">tech-bds@ridefox.com<\/a><\/p>\n<p>General Marketing \u2013&nbsp; <a href=\"mailto:marketing-bds@ridefox.com\">marketing-bds@ridefox.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Inside Sales &#8211; <a href=\"jshellhaas@ridefox.com\">Jason Shellhaas<\/a> | <a href=\"clytle@ridefox.com\">Chris Lytle<\/a> | <a href=\"nmoore@ridefox.com\">Nate Moore<\/a> | <a href=\"braymond@ridefox.com\">Brandi Raymond<\/a> | <a href=\"jgoodwin@ridefox.com\">Jason Goodwin<\/a> | <a href=\"jmannes@ridefox.com\">Josh Mannes<\/a> | <a href=\"mmaloney@ridefox.com\">Mike Maloney<\/a><\/p>\nTech Support &#8211; <a href=\"ahazel@ridefox.com\">Andy Hazel<\/a> | <a href=\"rwilson@ridefox.com\">Randy Wilson<\/a><em><br \/>\n<\/em>\n<p>Outside Territory Reps &#8211; <a href=\"mhenderson@ridefox.com\">Miles Henderson<\/a> | <a href=\"bspearing@ridefox.com\">Brad Spearing<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Thank you,<\/p>\n<p>BDS Suspension Management<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As we resume shipping orders we will still be doing so with a very limited staff. The backlogged orders have begun to be processed first in the order received up through the new orders being placed. [&#8230;]<\/p>\n<p>For the safety of our employees, their families and our community as well as Michigan\u2019s recent \u201cStay Home, Stay Safe\u201d orders we will be operating with limited staffing over the next few weeks[&#8230;]<\/p>\n<p> <a class=\"more-link\" href=\"https:\/\/blog.bds-suspension.com\/?p=21598\">Read more<\/a><\/p>\n<p> <a class=\"more-link\" href=\"https:\/\/blog.bds-suspension.com\/?p=21598\">Read more<\/a><\/p>","protected":false},"author":30,"featured_media":21602,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[1294],"class_list":["post-21598","post","type-post","status-publish","format-standard","has-post-thumbnail","category-news-events","tag-events"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>COVID-19 Update: BDS Suspension | Shipping Resumes! | BDS Suspension Blog<\/title>\n<meta name=\"description\" content=\"As we resume shipping orders we will still be doing so with a very limited staff.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.bds-suspension.com\/?p=21598\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"COVID-19 Update: BDS Suspension | Shipping Resumes! 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